RETURN/EXCHANGES

Return Policy

We want you to be 100% satisfied with your Tru-Spec products. If you are unsatisfied with the items you purchased, you have 30 days from the date of receipt to return the item(s) for a refund.  Proof of purchase must be provided in the form of a receipt or online order form.   All products must be returned in new, unworn, and unwashed condition with all original tags attached. Refunds will be applied to the original purchase card or account used at the time of purchase.

How to Return an Item:

Send an email to orders@truspec.com.  Include the original sales order number, your name, contact phone # and reason for the return.

Once the request is received, we will provide a Return Authorization Number via email. Please include the Return Authorization Number in your return. Returns made with no Return Authorization Number will not be handled.

Once received, we will match the product and Return Authorization Number to our records and refund the purchase to the original payment method.

Please return your item(s) to the address below. Please be sure to include the Return Authorization number.

Tru Spec
Return Authorization # _ _ _ _
2525 Blacksburg Rd 28073
Grover NC 28073

Please note that discontinued items are not eligible for returns.

You are responsible for all shipping and handling charges to return your merchandise.

Note if the item was defective or if there was a mistake by Tru Spec on the order , Tru Spec will issue shipping labels to take care of the shipping charges.